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:: Domain Name Help ::
The Basics
Q. What is a URL?
Q. What is a domain name?
Q. What do
.com, .net, and .org stand for?
Q. Are .com, .net, and .org my only choices when registering a domain name?
Q. What is a name server?
Q. What characters
and length can I use for my domain name?
Q. What credit cards do you accept?
Q. How do I register a multilingual
domain?
Domain Name Registration
Q. Who should register a domain name?
Q. Could you explain your registration
pricing?
Q. I don't have
a Web site, can I still register a domain name?
Q. What if the domain name
I want isn't available?
Q. Once I have registered
domain name what do I do?
Q. Who owns the domain name?
Q. Why does my newly registered
domain name show up as "available" at other registrars'
whois?
Q. What if I misspelled my
domain name?
Account and Domain Administration
Q. What if I forget my password?
Q. How do I change my account information?
Q. How do
I change contact, billing or administrative information?
Q. How do I renew my domain name
registration?
Q. How do I change my name servers?
Q. How do I register name servers?
Q. How do I park my domain name?
Q. How do I forward (redirect)
my domain name?
NameSpin, and WhoIs
Q. What is NameSpin?
Q. What is 'WhoIs'?
Q. When is 'WhoIs' updated?
Q. What is
the difference between the WhoIs search and NameSpin?
Ownership and Registrar
Transfers
Q. How do I find
your Ownership Transfer Help Page?
Q. How
do I find your Registrar Transfer Help Page?
Contact Us
Q. I have questions not answered
by this FAQ page. How can I contact someone at WebCanDo Inc.?
Q. What is a URL?
A. A
URL, which stands for Uniform Resource Locator, is your complete
Internet address. It is the string of information, such as
http://www.WebCanDo.com, that directs people to specific
locations on the Internet. In the same way that an address
written on an envelope directs the post-office to deliver
a letter straight to your door, a URL typed into an Internet
browser leads directly to the location of a specific resource
on the Internet.
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Q. What is a domain name?
A. A
domain name, such as the "WebCanDo" portion of www.WebCanDo.com,
signifies your own address on the Internet. As no two parties
may ever hold the same domain name and TLD combination at
the same time, it is a truly unique identifier of you or your
company. It is how your customers will remember you and find
you among the millions of other Web sites on the Internet.
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Q. What characters
and length can I use for my domain name?
A. Only a few rules must be followed when registering
your domain name:
- At WebCanDo you can have
a name that is 63 characters long not including the extension.
Therefore the root of the word can be 63 characters.
- Use only letters, numbers, or dash ("-")
- Cannot begin or end with
a dash
- Domain names are not case sensitive
- Domain names cannot include
spaces
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Q. What credit cards do you accept?
A. At this time we accept Visa, MasterCard, American Express,
and Discover. We have also found that debit cards will
occasionally work but they should not be relied upon.
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Q. How do I register a multilingual
domain name?
A. The first screen you see will ask you
to select the language which you desire to have your domain
in. You can select one of the following:
Korean (KSC
5601)
Japanese
(SJIS)
Chinese Traditional
(Big5)
Chinese Simplified
(GB)
At the bottom
of the screen click on the gray button:
NEXT
You can now
select the domain or domains that you wish to register.
You can select
many domains in the bulk check section or one domain in the
single check section.
If you're
reserving domains in the bulk check section you must add the
.com, .net, or .org tld.
Click on
the “CHECK” button to continue.
FINAL NOTE:
As part of the NSI multilingual test bed all registration
attempts will incur the appropriate yearly charge whether
or not the domain is secured in your name. All domains
will come up as still available until NSI performs the final
resolution. The domains will be registered on a FIRST
come FIRST serve basis
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Q. What do .com,
.net, .org... stand for in an Internet address?
A. These three extensions—.com, .net and .org—are top-level
domain names in the hierarchical Domain Name System. They
are probably the most popular and most widely recognized top-level
domain names on the Internet. With WebCanDo.com, you can register
any valid, available domain name you choose within these three
top-level domain names.
Here
is some information about the .ws and .tv domains. They are
owned by the countries of Western Samoa and Tuvalu. They sold
the rights to use the .ws and .tv as a top-level domain. .ws
and .tv are 100% globally accessible, and they can be viewed
by anyone accessing the internet from anywhere in the world.
Additionally, everyone, regardless of location, has the ability
to register/administer .ws and .tv domains.
All top-level domains
and the guidelines by which they function were created 20-25
years ago. Every country was granted one top-level domain
with the exception of the US which was also given the .com,
.net, org, .edu, and .mil top-level domains. While .com is
the most popular extension, every top-level domain has the
ability to work in exactly the same way. The true difference
between .com and other top-level domains is purely marketing
and exposure. .ws and .tv are alternatives to .com. If you would like more information,
please contact us.
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Q. Are .com, .net and .org my only choices when registering a domain name?
A. WebCanDo.com
currently registers domain names ending in .com, .net, .org
along with the newly added .ws and .tv tld's. As other extensions
become more widely used on the Internet, we will offer those
to our customers as well. We'll keep you posted through updates
on our home page. If you would like to register Country
Code Top-Level Domains (CCTLDs) please visit the IANA
CCTLD Database for more information.
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Q. What is a name server?
A. Computers
read Internet addresses through a series of numbers called
Internet Protocol (IP) numbers. Because these numbers would
be difficult for people to remember, user-friendly Internet
addresses were developed using combinations of words and numbers.
A name server is a computer that has the capability to translate,
or resolve, the domain names we see and use in our browser
windows into IP numbers. Example: www.WebCanDo.com
is how people commonly remember and reach our Web site, but
a name server translates these letters into the IP number
209.197.254.100 any time a computer is directed to our site.
For more help with name servers please see "How
do I change my name servers?" and "How do
I register name servers."
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Q. Who should register a domain name?
A. Anyone
who wants to establish a presence on the Internet or wants
to secure the name for future use or resale.
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Q. Could you explain your registration
pricing?
A. Our standard registration prices are $19.99 to register
a domain name for one year, $37.99 for two years, $89.99 for
five years, and $149.99 for ten years.
.ws (WebSite) domain name registrations are $70 for 2 years.
Register
Now!
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Q. I don't have
a Web site, can I still register a domain name?
A. Yes.
You can register a domain name at any time and start your
online identity by using our name servers until you have access
to name servers of your own. The free use of our name servers
will point your domain to our "Future
Home" page until you return to your account and specify
otherwise.
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Q. What if the domain name
I want isn't available?
A. If
you search for the availability of a name on WebCanDo.com
and it is not available, it means that someone else has already
registered that domain name. WebCanDo.com can only register
domain names that are available. Each Registrar is required
to keep a searchable whois database on their site for domains
registered by their customers. To find the correct whois search
you should query for particular information related to a registered
domain. Please visit the
Whois Search.
feature.
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Q. Once I have registered
a domain name what do I do?
A. The first thing you are going
to have to do is to find a web hosting service. You can review
our Hosting Plans.
Simple Hosting
Standard
Hosting
Savvy
Hosting
Once an account is created you can up load your data. If you have any HTML pages you can upload them
using a program like CuteFTP , HTML-Kit, or WSFTP. Third,
you set the DNS server to:
NS1.webcando.com 64.5.55.245 CPanel / Denver
NS2.webcando.com 64.5.55.246 CPanel / Denver
NS1.webcando.net 66.232.22.153 Hsphere / Miami
NS2.webcando.net 66.232.22.162 Hsphere / Miami
our primary and secondary host names. Finally wait up
to 72 hours for all this updating to circulate throughout
the Internet. You should now be able to receive e-mail
and page hits.
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Q. Who owns the domain name?
A. The
owner of the domain name is the registrant information entered
into our database at the time of the original registration.
To find out the registrant information for a domain name registered
under us, please visit our WhoIs
Search.
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Q. How
much does it cost to register a domain name?
A. WebCanDo.com
charges $19.99 per year for .com, .net, and .org, We also
offer competitive rates on a wide array on other top level
domains - TLD's.
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Q. Why does my newly registered
domain name show up as "available" on another
registrars' WhoIs?
A. When
you register with us, your request is immediately sent to
the NSI shared registry. They update their whois database
only
once
a day, so if your registered domain misses the current update
you will have to wait up to another 24 hours before your domain
shows up. The DNS information update process is similar except
this happens worldwide and can take up to 72 hours for completion.
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Q. What if I misspelled my domain
name?
A. Please
take extra care during registration to make sure that everything
is as it should be. All registrations are final and fees are
non-refundable.
If you have made a mistake you have three choices:
1. Keep the domain you have registered and develop it.
2. Have us delete your ownership from the domain. (No
refund)
3. Register the new name and have one of them redirected
to the other
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Q. What if I forget my password?
A. Please
visit our Contact
Us Page.
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Q. How do I change my account information?
A. Login
to your account. In this area you will be able to change
your billing information, administrative contact, technical
contact, and name server
.
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Q. How do
I change contact, billing or administrative information?
A. Making
changes to different aspects of your account is a relatively
simple process. Simply visit WebCanDo.com and Login
to your account by entering your username, password and
domain name. You will then be able to choose from a number
of possible actions and be given specific instructions online
on how you can complete any changes you need to make. The
only change that you will not be able to make is changes to
the Owner information. In order for us to change the Owner
information (excluding the Owner/Organization name which is
considered an Ownership Transfer) you will need to email us
from within your account with a list of the current information
and the changes you would like made.
If what you are seeking is an Owner Transfer, then please
Login and send a support email to have the ownership changed
for your URL Ownership
Transfer
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Q. How do I renew my domain name
registration?
A. If you would like to renew your domain,
please log into your account. When you get to the 'Your
Account' Welcome! page, Click on the link 'Domain Renewal'
: Renew or extend the registration period of your domains.
Remove or Add the domains you would like to renew. Now
all you have to do is follow the steps that the web site gives
you.
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Q. How do I change my name servers?
A. 1.
Log into your WebCanDo account.
2. Click "Manage your domains
3. In the drop down box, choose the domain you want the name
server information to change for.
4. Click the button "Manage..."
5. On the left side of the screen you will see some links,
click the one that says "Name Servers."
6. At the bottom of the page it will list your current name
servers. "Remove" the old ones in turn.
7. "Add" the new name servers in turn. Enter the
name server names NOT the IP address. Name server names will
be something like ns1.getgts.net or ns1.webcando.net
8. Click update.
9. Now wait up to 72 hours for the change to take place.
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Q. How do I register name servers?
A. You
first need to two IP addresses
usually provided by your ISP or web hosting provider. WebCanDo.com's
IP's are:
64.5.55.245 Cpanel / Denver
64.5.55.246 Cpanel / Denver
66.232.22.153 Hsphere / Miami
66.232.22.162 Hsphere / Miami
1. You need to log into your account and click on
the link to manage domains.
2. Select your domain from the text box with the drop down
arrow.
3. At the bottom portion of the screen there is a link "Name
Server Registration", click on that link.
4. You are then prompted to add the first part of the name
server extension. I strongly suggest that you use the ns1
and ns2 beginning extension. The rest of the name server appears
by default as your domain name. Whatever you do DO NOT enter
www for the beginning extension for your name server.
5. Enter the IP address in the text boxes directly below the
name server name, EXACTLY as the ISP has given them to you.
6. Then click on the word "Continue" with the arrow
through it and your name server is registered. You can then
register the second name server.
To change
name servers please see How
do I change my name servers? for more information.
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Q. How do I park my domain name?
A. You
are also able to park your domain on our future home web server.
This service is free and you can park the domain for as long
as you like. Simply change your name servers to:
NS1.webcando.com
NS2.webcando.com
from within your WebCanDo.com account.
If you need help changing your name servers please see How do I change my name servers?" for more information.
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Q. How do I forward (redirect)
my domain name?
A. WebCanDo.com offers URL Forwarding. We offer
URL redirection services for only $9.99 a year which allows
you to redirect your URL on the fly.
You can forward your domain by:
1. Log into your account.
2. Click Manage your Domains
3. Select a domain.
4. Under 'Other Options'... Click URL Forwarding.
5. Read the directions and enter the URL or IP address that
you want your domain to forward to.
Don't forget the http://www. when entering your URL. In 24
hours, your domain will be pointed to your web site or IP
Address.
In order for URL forwarding to work your Domain must be set
to:
NS1.Nameresolve.com
NS2.Nameresolve.com
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Q. What is NameSpin?
A. We know it's a frustrating experience finding out that
your first name choice isn't available. That's why WebCanDo
Inc. offers you NameSpin,
an easy way to search for an alternate domain name. NameSpin's
thesaurus feature allows you to find creative synonyms to
your original name choice. And if you really want to find
a creative name, just enter three words into the appropriate
spaces on the screen. NameSpin will go to work concocting
different combinations of the entered words and whip up all
kinds of unique name combinations for you to consider. Another
special feature that NameSpin offers is the capability to
search up to 300 possible domain names simultaneously. Enter
your names into the appropriate field (to save time you may
want to paste a name list from a text document), wait a few
seconds, and NameSpin will tell you which names are available
of all the names you checked.
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Q. What is 'WhoIs'?
A. The 'WhoIs' feature is a search engine connected to
a database of domains registered through WebCanDo. When you
search for a domain name, it will return the domains registration
information if the domain was registered through WebCanDo.
The registration information that is listed includes that
for the Owner, Administrative, and Technical contacts. Also
included is the domain's name servers. To see this in action
please visit our WhoIs search.
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Q. When is 'WhoIs' updated?
A. When you register with us, your request is immediately
sent to the NSI shared registry. They update their WhoIs database
once a day, so its possible for your domain to just missed
the current update. If this happens you will have to wait
up to another 24 hours before your domain shows up. Domain
name searches at all registrar sites are updated IMMEDIATELY
after registration so that no domain name can be registered
more than once. WhoIs lookups take between 24-48 hours to
update. You still might not find your records at some sites
because each registrar is only required to maintain WhoIs
records for domain names that they register. They are not
required to maintain WhoIs records for domain names registered
with other registrars.
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Q. What is the
difference between the WhoIs search and NameSpin?
A. A WhoIs search allows you to enter any domain name
registered by WebCanDo.com to find out, for informational
purposes only, the registration records for a particular domain
name. NameSpin, as described above, searches for domain name
availability and helps you create alternate domain names if
the one you want is already taken.
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Q. I have questions not answered
by this FAQ page. How can I contact someone at WebCanDo.com
?
A. We'll
be happy to answer any questions you have about WebCanDo Inc.
and our services.
If you are new to WebCanDo.com just fill out our Contact Us form, describing
the question you have, and we'll contact you shortly.
If you already have a WebCanDo.com account, it is preferable
that you login to that account to contact customer support.
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