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The WebCanDo Cpanel operating manual:

Whether you're looking to upload your files, or want to familiarize yourself with our advanced features, this manual has step by step instructions to help answer your questions.

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::Cpanel Online Support Center::

CPanel Operating Manual
 Q.  HTML Version
 Q.  PDF Version

Getting Started
 Q.  Username and Passwords?
 Q.  Accessing your account the first time?
 Q.  Accessing your account via FTP?
 Q.  Accessing your Control Panel?
 Q.  Where do I upload (FTP) my data?
 Q.  Can I access my site 24 hours a day?

Flash CPanel Tutorials ( Flash Player Required)
 1.  Cpanel Email Tutorial
 2.  Cpanel Outlook Express Setup Tutorial
 3.  Cpanel Subdomain Tutorial
 4.  Cpanel Frontpage Extensions Tutorial
 5.  Cpanel Password Protected Directories Tutorial
 6.  Cpanel PHPMyadmin Tutorial
 7.  Cpanel MYSQL Tutorial
 8.  Cpanel AutoResponder Tutorial  

Flash FTP Software Tutorials ( Flash Player Required)
 1.  CuteFTP Configuration Tutorial
 2.  CuteFTP Settings Tutorial
 3.  CuteFTP Management Tutorial
 4.  CuteFTP Transfer Tutorial
 5.  WS_FTP Configuration Tutorial
6.  WS_FTP Management Tutorial
 7.  WS_FTP Transfer Tutorial

Q.  Username and Passwords?

A.  These are included in the welcoming email. Normally you choose the Username and Password upon signup. They are required to authenticate everything from FTP, to Email access, Control Panel, and MS FrontPage
if you're using it. In short, use this Username and Password for any access to your account.


Q.  Accessing your account the first time?

A.  If you've just signed up, most likely your awaiting your new domain name or in the process of a domain transfer to our servers. It will take anywhere from 48 to 72 hours for all worldwide
DNS records to reflect you domain name as pointing to our servers. While everything in our welcoming email refers to the domain you signed up, we recommended you use the temporary login until you can verify your domain is actually answering to your new account on our servers. Ex. http://www.webcando.com/~yourusername

Until such time as your domain is officially answering to our servers, you can use your new username to access and setup your web site. For example, if your assigned Username was Can, your temporary login would be : http://www.webcando.com/~Can

Once again, when your new DNS settings have propagated across the worlds DNS
servers, you'll be able to access your domain by calling it the standard
way, which is http://www.yourdomain.com.

Q.  Accessing your account via FTP

A.  These accounts are accessed in the generally the same way as above. Again, if your domain name is not officially pointing to our servers yet, use the temporary link and the Username which was sent to you in your welcome email. If you have additional questions regarding the ins and outs of FTP, please see our FTP support section, which covers it detail.

We recommend CUTEFTP, WSFTP, or the free FTP / HTML editor by HTML-KIT.

Click here for your free download of HTML-KIT


Q.  Accessing your Control Panel?

A.  To access your control panel account manager, you can login into it with:


Again, if your domain name is not pointing to our servers yet, you can use your temporary login address to gain access to your account. You can also view our Flash Tutorials for a step by step instruction.


Q.  Where do I upload my data?

A.  Your html files, and or the files you want on the World Wide Web must be uploaded to your account. When you first FTP into your account, you'll be taken to your "Home" directory. Don't confuse this with your "web directory." The home directory is "not" accessible to the World Wide Web; it's a private directory where critical system files reside. DO NOT delete files that have been created by the system, otherwise your
web site may disappear altogether.

The public_html and www directory are the two directories, where files you want accessed from the web must be placed. Open the folder "public_html"
which is your "web accessible directory." The folder named "www" is actually a shortcut to public_html, (both of them take you to your web directory). Upload the files you want accessible to your visitors and make the appropriate sub-directories you need for your site.l


Q.  Can I access my site 24 hours a day?

A.  Yes. Absolutely. Whether you're a day person or a night owl, your site is available for you to update. Our data center is carrier class and our connectivity is Tier One, with multiple redundant links.

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